Service Charges for Retail Customers

Personal Accounts Over the Counter Transactions
Debit Cards Inward Remittances
Outward Remittances Travellers Cheques
Payroll Processing Credit Cards
Personal Loans Auto Loans
NBD Home Loans NBD Personal Overdrafts
NBD Secured Facilities Retail Commercial Loans
Investments & Bancassurance Certification & Letters
General  


For service charges related to Corporate Customers, please refer to
Schedule of Service Charges for Corporate Customers

General Conditions:

1. All fees and charges mentioned in this guide are subject to change without notice.

2. Any fees listed below applies to normal transactions. The Bank reserves the right to levy additional charges for services at its sole discretion.

3. Charges for any services not mentioned below will be available on request.

4. These charges are effective from 1st September, 2006.

 
 
Personal Accounts     
 
Retail
Suhail Premier Services *
A. Deposit Accounts balance requirements and fees     
Current Accounts
(Individuals) 
AED 75 per month if Minimum balance below AED 4,000
Free
Current Accounts
(Business Entities) 
AED 100 per month if Minimum balance below AED 10,000
AED 100 per month if Minimum balance below AED 10,000
Savings Account
AED 75 per month if Minimum balance below AED 2,500
Free
NBD Value Account (Minimum balance variant)

AED 100 per month if Minimum balance below AED 5,000

AED 100 per month if Minimum balance below AED 5,000

NBD Value Account
(Monthly fee variant)
AED  30 per month
AED  30 per month
Call Accounts  
No interest will be payable if balance is below
AED 50,000 / USD 15,000 / GBP 10,000 / EUR 20,000.
No interest will be payable if balance is below AED 50,000 / USD 15,000 / GBP 10,000 / EUR 20,000
Ajial Accounts 
Free
Free
Payroll Accounts
Free
Free
Abeer Accounts
Current
AED 75 per month if Minimum balance below AED 4,000
Free
Savings
AED 75 per month if Minimum balance below AED 2,500
 
B Fixed Deposits    
Minimum Deposit Required
AED 10,000 or equivalent of USD 5,000 in other currencies
AED 10,000 or equivalent of USD 5,000 in other currencies
* Suhail Premier services available to customers who maintain a total minimum relationship of AED 500,000 (or equivalent in other currencies) across all Deposit Accounts and Fixed Deposits with the Bank
Break before maturity
No notice required for withdrawals. Interest 1% lower than rate applicable as at date of placement for the period the deposit is actually retained.
No notice required for withdrawals. Interest 1% lower than rate applicable as at date of placement for the period the deposit is actually retained.
C Recurring Deposit
Break before maturity

Interest rate applied will be the Savings Account interest rate prevailing on date of opening or closing of the recurring deposit, whichever is lower

Interest rate applied will be the Savings Account interest rate prevailing on date of opening or closing of the recurring deposit, whichever is lower

D Duplicate Passbook
AED 50
Free
E Issue of Cheque Book    
Normal Cheque books
   
First book
Free
Free
Additional 5 leaves
AED 5
Free
Additional 25 leaves book
AED 20
Free
Customised Cheque Book
Actual Cost
Actual Cost
Cheque usage (NBD Value Account)
First 4 cheques in a month free. Subsequently, AED 10 per cheque.
First 4 cheques in a month free. Subsequently, AED 10 per cheque.
F Cheques drawn on us returned unpaid for lack of funds
AED 200
AED 200
G Account maintenance charges for accounts where documentation is incomplete
AED 300
(per quarter)
AED 300
(per quarter)
H Special Clearing - Outward (within same Emirate)
AED 100
(per cheque)
AED 100
(per cheque)
I Special Clearing - Inward    
Proceeds by Managers Cheque
AED 100
AED 75
Proceeds through UAE Central Bank
AED 100 + CB charges
AED 75 + CB charges
J Stop Payment of cheques  
Per cheque
AED 100
Free
Per cheque book
AED 200
Free
K Closure of Current and Savings Accounts within 6 months of opening
AED 100
Free
L Dormant Account Charges
AED 100 per year
AED 100 per year
M Duplicate Statement of Current and Savings Account
AED 20 per page
Free
N Copies of Paid Cheques or other source documents
AED 10 per item
AED 10 per item
O NBD Telebank
Free

Free

P NBD Online
Free
Free
Issue of Demand Draft
AED 15
AED 15
Issue of Manager's Cheque
AED 15
AED 15
Telegraphic Transfer:
AGCC Countries:
Direct Currency
Cross Currency

AED 60
AED 60

AED 50
AED 50
Other Countries:
Direct Currency
Cross Currency


AED 60
AED 75


AED 50
AED 50

Q NBD Mobile
Free
Free
R Standing Instructions (not applicable to Loan instalment recoveries for NBD loans)    
Setup Fee for all Standing Instructions
AED 50
Free
Handling charges only in cases where Standing Instruction is executed manually.
AED 20 per transaction in addition to applicable instrument charges. Handling charge is to be levied even if instruction is not executed
AED 20 per transaction in addition to applicable instrument charges. Handling charge is to be levied even if instruction is not executed
Amendment (including Transaction postponement)
AED 25
AED 25
Failed Standing Orders
AED 150 (where reason is insufficient funds)
AED 150 (where reason is insufficient funds)
S Letters of Encashment / Cheque Certification
1/8% per month
1/8% per month
T Cheque Certification
Minimum 1/4% or AED 100 whichever is higher
Minimum 1/4% or AED 100 whichever is higher
U Post dated cheques for presentation on due date
AED 10
(Per instrument)
Free
V If PDC withdrawn before maturity, an additional charge will be levied
AED 10
(Per instrument)
Free
Note: Where any transaction involves the same foreign currency on both sides, commission to be recovered in lieu of exchange as per item C under Over the Counter Transactions of this guide in addition to normal transaction charges.



Over the Counter Transactions
Bill Payments
AED 10 per bill
Free
B Internal transfers - between accounts of different customers only
AED 20  
Free
C Commission in lieu of Exchange on transactions involving FCY where no exchange is involved
For cash transactions, 1%, minimum AED 50, where same currency notes are involved. 0.125% for all other transactions in same foreign currency 
For cash transactions, 0.75%, minimum AED 50, where same currency notes are involved. 0.125% for all other transactions in same foreign currency 
D Cash Withdrawal (only payroll accounts)
AED 10 per
transaction
Free



Debit Cards  
 
Retail
Suhail Premier Services
A Annual Fee
Free
Free

B Replacement of Visa Electron Debit Card

AED 50

AED 50
C Usage Fee in UAE at NBD ATMs
Cash withdrawal / deposit
Free
Free
Balance Enquiry
Free
Free
Mini Statement
Free
Free
Utility Bill Payments
Free
Free
D In UAE on Non - NBD UAE Switch ATMs    
Cash Withdrawal
AED 2
AED 2
Balance Enquiry
AED 1
AED 1
Declined Transaction
AED 1
AED 1
E In AGCC countries at GCCNET ATMs
Cash withdrawal
AED 2
AED 2
Balance Enquiry
Free
Free
F International (Non NBD) ATMs    
Cash withdrawal
0.5 % of the billing amount + AED 10
0.5 % of the billing amount + AED 10
Balance Enquiry
Free (if available)
Free (if available)
NBDirect Payroll Card    
G Annual Fee
Free
N/A
H Replacement Card
AED 25
N/A
I Withdrawals on NBD ATMs    
Upto 4 transactions in a month
Free
N/A
Over 4 transactions
AED 2 per transaction
N/A
J Withdrawals at non-NBD ATMs (within UAE)
AED 5 per transaction
N/A
K Withdrawals at non-NBD ATMs (outside UAE)
AED 10 per transaction
N/A

 

Inward Remittances     
 
Retail
Suhail Premier Services
Inward Remittances settlement     
Credited to customer's account with us 
Free 
Free 
Paid by Demand Draft or Manager's Cheque 
AED 50 
AED 50 
Paid in Foreign currency to a local bank 
AED 50 + applicable TT charge
AED 25
Local currency interbank payment 
UAE Central Bank charges 
AED 50
Local currency to another Bank for beneficiary account (by TT) 
AED 75 + Central Bank charges 
AED 50
Paid in local currency cash 
Upto AED 10,000
AED 50
AED 25
Above AED 10,000
AED 100
AED 50




Outward Remittances     
 
Retail
Suhail Premier Services
Issue of Demand Draft
AED 20
  AED 10 
Issue of Manager's Cheques
AED 20
AED 10
Issue of IPO / Rights Issues Pay Orders
AED 100
AED 100
D Cancellation of Draft and Manager's Cheque
AED 20
Free
Stop Payment of Demand Draft and Manager's Cheque (reported lost/stolen)
AED 50
Free
Mail Transfer
AED 40
AED 40
Telegraphic Transfer
AGCC Countries
Direct Currency
AED 75
AED 50
Cross Currency
AED 75
AED 50
Other Countries
Direct Currency
AED 75
AED 50
Cross Currency
AED 100
AED 50
H Through UAE Central Bank
AED 75 + Central Bank Charges
AED 50
I Fate Enquiry
Internal
Free
Free
Beneficiary's Bank
AED 100
AED 50
Note: Where any transaction involves the same foreign currency on both sides, commission to be recovered in lieu of exchange as per item C under Over the Counter Transactions of this guide in addition to normal transaction charges.



Travellers Cheques
 
Retail
Suhail Premier Services
A Sale of Travellers Cheques
1%
0.5%
B Purchase of Travellers Cheques
AED 1 per instrument, minimum AED 20
AED 1 per instrument, minimum AED 20



Payroll Processing (for employees of Corporate Customers)
 
Retail / Suhail Premier Services
A Processing Charges
1. AED 80 per bank transfer where payroll details are sent to the bank using NBD Online
2. AED 80 per bank transfer where payroll details are sent to the bank through a floppy in the bank-specified format plus a fixed monthly charge of AED 300
Note: Salary transfers will be handled only if received via NBD Online or a floppy in bank-specified format



Credit Cards
 
Gold Cards
NBD/NBD Dnata
Silver Cards
NBD/NBD Dnata
Suhail Premier Services
NBD/NBD Dnata
Card Financial
-
 
A Annual Fee - Primary
AED 300 / 500
AED 100 / 250
Free
B Annual Fee - Supplementary
Free
Free
Free
C Cash Advance Limit
75%
50%
75% / 50%
D Minimum Monthly Payment
5%
5%
5%
E Freedays (upto)
55
55
55
F Interest Rate
2.15%
2.4%
2.15% / 2.4%
Fees & Charges
Gold Cards
NBD/NBD Dnata
Silver Cards
NBD/NBD Dnata
Suhail Premier Services
NBD/NBD Dnata
G Cash Advance Fee
3% of the transaction amount or AED 30 whichever is higher
3% of the transaction amount or AED 30 whichever is higher
H Card Replacement
AED 50
AED 50
AED 50
I Over Limit Charge
AED 95
AED 95
AED 95
J Late Payment Charge
AED 95
AED 95
AED 95
K Statement Request (3 months)
AED 25
AED 25
Free
L Returned Cheque
AED 100
AED 100
AED 100
M Outstation Cheque Processing
AED 25
AED 25
AED 25
N Charge Slip Copy
AED 50
AED 50
Free
O Credit Shield Insurance Charges
0.50%
0.50%
0.50%
P Foreign Currency Transaction Fee
2.50%
2.50%
2.50%
Q No Liability Letter
AED 50
AED 50
AED 50
R Liability Letter
AED 100
AED 100
AED 100



Personal Loans
 
Retail
Suhail Premier Services
A Processing Fee
1% or AED 500, whichever is higher*
(Maximum AED 1,000)
1% or AED 500, whichever is higher*
(Maximum AED 1,000)
B Prepayment Fee - Top-up Loan
2% of outstanding balance
2% of outstanding balance
C Prepayment Fee - From own sources
1.5% of outstanding balance / prepaid amount
1.5% of outstanding balance / prepaid amount
D Prepayment Fee - From another Bank
5% of outstanding balance
5% of outstanding balance
E Late Payment Fee
AED 150
AED 150
F Life Insurance
Free
Free
G Instalment Postponement Fee
AED 100
AED 100
H Loan Rescheduling Fee
2% of amount rescheduled
2% of
amount rescheduled
I No Liability Certificate
First Time
Free
Free
Duplicate
AED 50
AED 50
J Liability Certificate
AED 100
AED 100
*or as per specific arrangement with the Employer



Auto Loans
 
Retail
Suhail Premier Services
A Processing Fees
1% (Min. AED 350, Max. AED 1,000)
1% (Min. AED 350, Max. AED 1,000)
B Late Payment Fee
AED 150
AED 150
C Instalment Postponment Fee
AED 100
AED 100
D Application Cancellation Fee
AED 500
AED 500
E Returned Cheque
AED 150
AED 150
F Release Letter
First Time
Free
Free
Duplicate
AED 200
AED 200
G Temporary Release
AED 100
AED 100
H Prepayment Fee-From Own Sources
3% of outstanding balance
3% of outstanding balance
I Prepayment Fee-Settlement from another Bank
5% of outstanding balance
5% of outstanding balance
J Change Plate #, Vehicle Ownership, Color
AED 200 + AED 2,000 refundable deposit
AED 200 + AED 2,000 refundable deposit
K Change of Post Dated Cheques
AED 100
AED 100
L Cash Payment
AED 50
AED 50
M Liability Certificate
AED 100
AED 100



NBD Home Loans
 
Retail
Suhail Premier Services
A Processing Fee
1% of the total loan amount or AED 5,000 minimum payable
1% of the total loan amount or AED 5,000 minimum payable
B Pre-Approval Fee
(Prior to identifying a property)
AED 1,000
AED 1,000
C Property Insurance
0.05% per annum on the sum assured
0.05% per annum on the sum assured
D Borrower's Life Insurance
0.40% per annum of the outstanding loan amount per borrower (joint borrowers)
0.40% per annum of the outstanding loan amount per borrower (joint borrowers)
E Deferral Fee
AED 150 per deferral
AED 150 per deferral
F Rescheduling Fee

2%

2%

G Late Payment Fee

AED 150

AED 150

H Loan Cancellation Fee

Processing fee will not be refunded

Processing fee will not be refunded

I No Liability Certificate
First time

Free

Free

Duplicate

AED 50

AED 50

J Liability Certificate

AED 100

AED 100

K Early Settlement - Top up Loan
1%
1%
L Early Settlement - From own sources
1%
1%
M Early Settlement - From another bank
2%
2%



NBD Personal Overdrafts
 
Regular
Suhail Premier Services
A Arrangement Fee
0.25%, minimum
AED 500
0.25%, minimum
AED 500
B Renewal Fee
AED 500
AED 500



NBD Secured Facilities (Loans/Overdrafts)
A Arrangement Fee
0.1%, minimum
AED 250
0.1%, minimum
AED 250
B Annual Review Fee
AED 250
AED 250



Retail Commercial Loans
A Arrangement Fee
0.25%, minimum
AED 1,000
0.25%, minimum
AED 1,000
B Annual Review Fee
AED 1,000
AED 1,000



Retail Commercial Overdrafts
 
Regular
Suhail Premier Services
A Arrangement Fee
0.25%, minimum
AED 1,000
0.25%, minimum
AED 1,000
B Annual Review Fee
0.25%, minimum AED 1,000
(limit unutilized for last 12 months)
0.25%, minimum AED 1,000
(limit unutilized for last 12 months)
 
 



Investments & Bancassurance
 
Retail
Suhail Premier Services
Structured Products    
A Subscription / Redemption
Free
Free
B Penalty - Redeemed / sold before maturity
1st year
3%
3%
2nd year
2%
2%
3rd year
1%
1%
NBD Savings & Protection Plans*
   
C Fund spread charge
2%
2%
D Fund Switching Charges:
First 4 transfers per policy yr
Free
Free
Additional transfers
USD 25 each
USD 25 each
E Management charge
0.14% per month
0.14% per month
F Administration charge    
USD 0-USD 29,999
USD 11 per month
USD 11 per month
USD 30,000-USD 49,999
USD 8 per month
USD 8 per month
USD 50,000 and above
USD 6 per month
USD 6 per month
G Per Unit Charge
See Product Brochure
H Surrender Charge
See Product Brochure
*These charges are levied by the Insurance Company and are subject to change from time to time.
The above list of charges is meant to be a guide only; for complete and updated details, please refer to the respective product Terms and Conditions



Certification & Letters
 
Retail
Suhail Premier Services
A Certificate of Balance
AED 50
Free
B Full Audit Confirmation
AED 200
Free
C No Liability Certificate
AED 50
Free
D Liability Letter
AED 100
Free
E Attestation of Signature
AED 50
Free



General
 
Retail
Suhail Premier Services
A Hold mail facility
AED 25 per month
Free
B Postage (to be recovered in all cases where mailing is required as part of a transaction)    
UAE
AED 20 minimum
Free
Other
AED 40 minimum
Free
C Faxes    
UAE
AED 10 per page
Free
Other
AED 20 per page
Free
D Courier    
UAE
AED 50 minimum
Free
Other
AED 150 minimum
Free
E Telex/Cable/SWIFT messages (Based on the length of the message)
UAE
AED 50 minimum
AED 50 minimum
Other
AED 75 minimum
AED 75 minimum
F Safe Custody Charges
AED 250 per article per annum
AED 250 per article per annum
G Safe Deposit Locker Charges    
"A" type
AED 600 per annum
AED 600 per annum
"B" type
AED 900 per annum
AED 900 per annum
"C" type
AED 1200 per annum
AED 1200 per annum
"D" type
AED 1500 per annum
AED 1500 per annum
H Investigations
Within 1 year AED 50.
Over 1 year based on volume and complexity, minimum AED 100
Within 1 year AED 50.
Over 1 year based on volume and complexity, minimum AED 100
I Cash Pick up / Delivery Charges 

N/A

AED 65 per cash pick or delivery




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